About Balkan Tours Club

What is Balkan Tours Club?

Balkan Tours Club is an international platform for discovering and booking tours in the Balkans. We offer a wide range of activities, from sightseeing tours and yacht vacations to outdoor activities like hiking, horseback riding, mountaineering, and much more. Our goal is to make your trip unforgettable by connecting you with trusted tour providers and professional guides.

Why should I use the Balkan Tours Club online service?

  • Wide Selection of Tours: We offer tours in 12 Balkan countries, including Albania, Bulgaria, Greece, Croatia, and more.
  • Direct Prices: Booking through us gives you access to prices from tour providers with no hidden fees or commissions.
  • Safety and Reliability: All tour operators and guides are thoroughly vetted before their tours are listed on our platform.
  • Convenience: We help you find the perfect tour based on your interests and skill level.

How does the booking process work?

Booking your dream Balkan adventure is quick and easy with Balkan Tours Club. Use the search and filters to find tours that match your preferences. Once you’ve chosen a tour, click the "Request to book" button to reserve your spot. If you have any questions, you can directly contact the tour provider through our platform before confirming your booking.

How do we check tour providers?

All independent guides undergo a comprehensive assessment based on the following criteria:

  • Identity verification is performed by our partner Digital Security Technologies LLC (sumsub.com): personal data processing operator;

  • Formal screening (checking legal entities, questionnaires);

  • Media space check (social networks, customer reviews, recommendations from partners, representation in the online space, etc.);

  • Expert assessment (interview, qualification check, clarification of travel safety issues);

  • Our emotional assessment (we evaluate tours based on whether we would send our own relatives on such trips).

The final decision on admitting tour experts to list their tours on the Balkan Tours Club platform is subjective. We work daily to ensure that our tourists' trips are both unforgettable and safe, so we carefully vet all tour providers.

After each trip, we collect feedback from participants to monitor the quality of the providers. If we receive negative reviews, the provider can be permanently removed from the platform.

How is feedback collected?

After the tour is completed, each participant receives an email with a link to a page where they can rate their experience, provide feedback, and give advice to future travelers. The reviews are then published on the tour page for other users to read. Note that all reviews are written by real travelers who booked and went on a tour through Balkan Tours Club, and no changes are made to the text.